Visit Country and region availability to find out about monthly minutes available for each organization in each country/region.ĭepending on your plan, you may need to buy more add-ons before you can buy Phone System licenses. All calls exceeding these minutes are billed per minute. For example, if you have 100 users located in the same country/region with a 120 minutes Domestic Calling Plan assigned, they share a pool of 12,000 minutes.
Zone 2 licenses aren't currently available for sale in the United States and Puerto Rico.Īll users in the same country/region (this is the user country location defined in the licensing area of the Microsoft 365 admin center) with the same Calling Plan share a pool of minutes.Pay-As-You-Go Calling Plan Zone-2: Buy this for users in Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, and Switzerland.Zone 1 licenses aren't currently available for sale in the United States and Puerto Rico, but they can be provisioned to US and Puerto Rico users if bought in other countries.Pay-As-You-Go Calling Plan Zone-1: Buy this for users in the United States, including Puerto Rico, Canada, and the United Kingdom.Licenses are assigned to users based on their location.
All outgoing calls are charged based on the minutes used, either with Communication Credits or Post Pay billing.
Microsoft 365 phone number license#
Pay-As-You-Go Calling Plan: Licensed users can call out to numbers located in the country/region where their Microsoft 365 license is assigned to the user based on the user's location, and to international numbers in 196 countries/regions. Outgoing minutes are included based on the license purchased. International Calling Plan: Licensed users can call out to numbers located in the country/region where their Microsoft 365 license is assigned to the user based on the user's location, and to international numbers in 196 countries/regions. For more information, see Phone System and Calling Plans.ĭomestic Calling Plan: Licensed users can call out to numbers located in the country/region where they're assigned in Microsoft 365. Calls to other Skype for Business and Microsoft Teams users are free, but if you want your users to be able to call regular phones, and you don't already have a service provider to make voice calls, you need to buy a Calling Plan.
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